THREE ADMINISTRATIVE SERVICES
One appointment or a full year — the choice depends on where the papers are now.
Each service is described in full below, including what it produces, what it does not cover, and what it costs.
Back to HomeHow we work through every engagement
All three services follow the same underlying method: sort first, then label, then produce a written record of what is present and what is absent. The scope of any professional input that the documents may require is noted in writing and referred to the appropriate qualified professional. Nothing is read for legal meaning, drafted, assessed, witnessed or submitted.
Before any work begins, the family receives a written scope note stating what the appointment covers. At the end, they receive the physical set in labelled boxes, a contents sheet, and — in the case of the Records Pack and the Continuity Programme — an encrypted digital copy.
The three services are designed to be used in sequence if the family's needs grow over time. A family that starts with the First Sorting Appointment has already completed the first step of the Records Continuity Programme.
Written scope note before we begin
Produced and agreed before any document is touched.
Sorting into agreed categories
Papers separated, grouped and placed in labelled boxes.
Contents sheet and missing-items list
Written record of what is present and what appears absent, with issuing offices noted.
Handover at close of appointment
Physical set returned to the family. Digital copy provided where applicable. No documents retained.
First Sorting Appointment
Scope: sorting and labelling only — no reading for meaning, no drafting, no submission
A two-hour appointment for families at the point when the task feels shapeless. Papers are separated into agreed categories, boxed and labelled. A one-page contents sheet is produced so the family can see the whole set at a glance. A separate list records which items appear to be missing from a sequence and which office issues each of them, leaving the family free to make those requests themselves.
The appointment covers sorting and labelling only. Nothing is read for meaning, drafted, assessed, witnessed or submitted, and items calling for professional input are noted with the type of qualified professional who handles them.
What the appointment produces
- Papers sorted into agreed categories and placed in labelled boxes
- One-page contents sheet listing what is in each box
- Separate list of items absent from the sequence, with issuing offices
- Written note of any items requiring qualified professional input
RM 500 per appointment
Arrange an Appointment
BEST FOR
Families who are not sure what documents they have, or who need a clear picture before approaching any institution or professional. Also suitable as the first step of a more extensive engagement.
BEST FOR
Families who have already gathered their papers — or who have completed the First Sorting Appointment — and now need a clean, indexed set to hand to an institution, solicitor or family member.
Institutional Records Pack Preparation
Scope: sorting, scanning and indexing only — checklist is general information, not a statement of any specific requirement
A project preparing the tidy, well-ordered document pack that institutions typically ask a family to produce. Includes a general checklist of documents commonly requested, sorting of the family's own papers against it, clean scans at 600dpi, a written contents index, consistent file naming, and both a printed folder and an encrypted digital copy held by the family.
The checklist is general information and is not a statement of any requirement applying to a particular family, since requirements differ by institution and by circumstance. No document is drafted, interpreted, certified, witnessed or submitted, and no dealings are conducted with any institution on the family's behalf. Typical duration is three to four weeks.
What the project produces
- General checklist of documents commonly requested by institutions
- Sorting of family papers against the checklist
- 600dpi clean scans of all documents
- Written contents index with consistent file naming
- Printed folder and encrypted digital copy (held by the family)
RM 1,980 per project
Arrange a ProjectRecords Continuity Programme
Scope: archival and administrative only — drafting, witnessing, certification, filing and dealings with institutions are outside scope
A twelve-month programme keeping a family's records ordered as circumstances change, structured around four scheduled reviews. Includes the First Sorting Appointment, the Institutional Records Pack, a maintained storage map across all physical and digital locations, reissue of the contents index after each review, secure destruction of superseded duplicates on written instruction, and a written handover pack allowing a second family member to take custody at short notice.
A plain-language reference sheet on document vocabulary is provided as general information. All activity is archival and administrative. Drafting, interpretation, witnessing, certification, filing and any dealings with institutions on a family's behalf are outside scope and are referred to appropriately qualified professionals in writing.
What the programme includes
- First Sorting Appointment (as programme opening)
- Institutional Records Pack Preparation (included)
- Four scheduled reviews over twelve months
- Maintained storage map (physical and digital locations)
- Reissued contents index after each review
- Secure destruction of superseded duplicates (on written instruction)
- Written handover pack for custody transfer to a second family member
- Plain-language document vocabulary sheet (general information)
RM 4,350 for twelve months
Enquire About the Programme
BEST FOR
Families who want to keep records current through changing circumstances — a parent's declining health, a change in assets, new documents arriving — and who want to be ready when the need arises rather than starting from scratch at that point.
Service features at a glance
Use this table to identify which service fits your current situation. If you are unsure, describe the papers in an enquiry and we will suggest a starting point.
| Feature | First Sorting Appointment | Institutional Records Pack | Records Continuity Programme |
|---|---|---|---|
| Scope note before work begins | |||
| Sorting into agreed categories | |||
| Contents sheet | |||
| Missing-items list with offices | |||
| 600dpi scanning | |||
| Written contents index | |||
| Printed folder + encrypted digital copy | |||
| Four scheduled reviews | |||
| Maintained storage map | |||
| Handover pack for custody transfer | |||
| Duration | 2 hours | 3–4 weeks | 12 months |
| Price (MYR) | RM 500 | RM 1,980 | RM 4,350 |
Protocols that apply to all three services
Documents stay in family custody
Original documents are not removed from the appointment space. At the end of each session, the physical set is returned to the family in labelled boxes.
No documents retained by Archivum
We do not hold originals or digital copies of your documents after a project closes. Digital files are provided on drives held by the family.
Professional referrals in writing
Where items call for professional input — legal advice, certification, institutional dealings — this is noted in writing with the type of qualified professional who handles it.
Personal data — PDPA compliance
Client information is handled in accordance with the Personal Data Protection Act 2010. It is used only to deliver the service.
Scope plate on every deliverable
Each contents sheet, index and note carries a brief panel stating what the work covers and what it does not, so any reader understands the limits of what has been done.
Response within two working days
All enquiries and follow-up questions are responded to within two working days from the Puchong office.
Fixed fees, no hidden charges
Each price covers everything stated in the service description. No additional charges for volume, for the scope note, or for follow-up questions during a project.
First Sorting Appointment
RM 500
per appointment · 2 hours
- Sorting into agreed categories
- Labelled boxes
- One-page contents sheet
- Missing-items list
- Written scope note
Institutional Records Pack
RM 1,980
per project · 3–4 weeks
- General document checklist
- 600dpi scanning
- Contents index + file naming
- Printed folder
- Encrypted digital copy
Records Continuity Programme
RM 4,350
twelve months · 4 scheduled reviews
- Includes Services 01 & 02
- Four reviews over 12 months
- Maintained storage map
- Secure duplicate destruction
- Written handover pack
Not sure which service to start with?
Send a brief description of where the papers are now — how many there are, whether they are sorted in any way, and roughly what the family needs next. We will suggest where to begin.
Send an Enquiry